Box Office/Ticket Policy

The Box Office is located at the southwest corner of Allen Event Center. Box Office hours are Monday – Friday from 10 a.m. to 6 p.m. The Box Office is closed on Saturdays and Sundays with the exception of event days. If there is a weekend event, the Box Office will open two hours prior to the event time.

Tickets for events at Allen Event Center may be purchased at the following authorized points of purchase:

  • In person at the Allen Event Center Box Office 
  • By calling Ticketmaster at (800) 745-3000
  • Online via Ticketmaster.com 

Please note that Allen Event Center cannot guarantee the authenticity of tickets obtained through any other source. Counterfeit and other invalid tickets will not be honored by Allen Event Center.

Show All Answers

1. Animals
2. Assistive Listening Devices
3. ATMs
4. Bags
5. Banners, Posters & Signs
6. Box Office/Ticket Policy
7. Cameras/Recording Devices
8. Child/Minor Admissions
9. Doors Open
10. Drop Off/Pick Up
11. First Aid
12. Food and Beverage
13. Grilling Policy
14. Lost and Found
15. Parking
16. Prohibited Items
17. Re-Entry
18. Smoking/E-Cigarettes
19. Suspicious Activity
20. Upcoming Events
21. Wheelchair
22. Will Call